Returns Policy
**Non-Return Policy for Swimwear**
Thank you for choosing Fernleigh Avenue for your swimwear needs. To maintain the highest standards of hygiene and quality, we regret to inform you that we do not accept returns or exchanges for swimwear. This policy is in place to ensure that every customer receives brand-new, unworn items that have not been in contact with any external elements.
Before making a purchase, we encourage you to carefully review our sizing charts, product descriptions, and images to ensure you select the right size and style. If you have any questions or concerns regarding our products, feel free to reach out to our customer support team at Fernleighavenue@gmail.com.
In the rare event that you receive a defective or incorrect item, please contact us within 7 days of receiving your order, providing clear details and images, and we will work swiftly to resolve the issue.
We appreciate your understanding and cooperation in this matter as we strive to provide you with the best possible shopping experience.
Thank you for being a valued part of the Fernleigh Avenue community.
Warm regards,
Fernleigh Avenue Team
Shipping Times
All products are shipped via Australia Post, please refer to their website for current lead times.
Once we have received your order we will aim to have it dispatched within 7-10 days. In some circumstances or for Personalised items it may be longer. Please get in contact with us if your item is urgent and we will do our best to meet your timeline. If the timeline for dispatch is expected to be longer we will notify you via email.